Shipping policy

Last updated: 3 / 1, 2026
1. Order Processing Time
  • Orders are processed within [1-2] business days (Monday to Friday, excluding weekends and holidays) after payment is confirmed.
  • Orders placed after [e.g., 12:00 PM PST] will be processed on the next business day.
2. Shipping Destinations
  • We currently ship to the contiguous United States.
  • Note: Shipping to Alaska, Hawaii, U.S. territories, and international destinations is currently unavailable (or: is subject to custom quotes).
3. Shipping Methods & Costs

[5-10] business days

4. Delivery Timeframes
  • Delivery times are estimates and begin from the date of shipment (not the date of order).
  • Delays due to carrier issues (USPS, UPS, FedEx), weather, or customs are beyond our control. We are not liable for any such delays.
5. Order Tracking & Issues
  • Once shipped, you will receive a tracking number via email.
  • If your order is delayed or lost, contact us at  info@healoras.com within [30] days of shipment for assistance.
6. Returns & Damaged Items
  • Please see our Return Policy for full details.
  • If your item arrives damaged, email us at  info@healoras.com within [48] hours with photos of the product and packaging.